POVs & Experience Prototyping

We interviewed eleven more people for our second round of needfinding and experience prototyping.

POVs and HMWs#

Kawena and Marisa#

  • We met Kawena, a Hawaiian-Japanese hula dancer who is involved with the indigenous community, and Marisa, a Filipino-Chinese competitive hula dancer
  • We were amazed to realize they felt uncomfortable during some performances because they could be misinterpreted and exoticized by audience members.
  • It would be game-changing to help their audiences gain the culture context of the performance to fully understand the beauty of the performance.
HMW use cultural context to excite audience members?

An interactive e-ticket with curated information about the cultural and historical context of the performance

Mitch#

  • We met Mitch, a healthcare lawyer based in Dallas, Texas who was nervous to be randomly paired with a roommate at a retreat because of his sexual orientation.
  • We were amazed to realize that after Mitch immersed himself in his roommates culture during the retreat, he took the initiative to address diversity issues at his company.
  • It would be game-changing to allow people like Mitch to engage with people who inspire them to pursue positive endeavors with regards to diversity.
HMW provide access to local experiences without directly asking questions?

Associate physical locations and destinations with stories
OR
Learning through memes

Sierra#

  • We met Sierra, a white Stanford student from Utah who is working in Mexico City on her gap year
  • We were amazed to realize that she is hungry to learn about local cultures in Mexico, but feels like a burden when she asks too many questions of the people around her
  • It would be game-changing to help her connect with local cultures in an authentic way without feeling like a pest
HMW encourage conversations between people of different backgrounds?

Ensure that you have to ask a question whenever you have to answer a question

Presentation#

Download: PDF | PPTX